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Let's Talk

Have questions about extracting FAQs from your Slack workspace? Need help with an issue, or have ideas to improve the product? We'd love to hear from you.

Contact Us

Email Support

Get help from our support team within 24 hours.

info@tryendpoint.com

Frequently Asked Questions

How long does it take to process my Slack export?

Most exports are processed in 5-15 minutes, depending on file size.

Is my Slack data secure?

Yes, your data is fully encrypted and processed securely. It's automatically deleted after extraction unless you choose to save it.

What file formats do you support?

You can upload Slack exports in JSON format and download the extracted FAQs as JSON.

Do you support private channels?

Yes, our tool can process both public and private channels, as long as they're included in your Slack export file.