Legal Terms

Terms of Service

Please read these terms carefully before using the Slack FAQ Extractor platform.

Last updated: August 2025. These terms are effective immediately upon posting.

1. Agreement to Terms

By accessing and using the Slack FAQ Extractor platform (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

This Service is operated by Endpoint Data Inc ("Company", "we", "our", or "us"). The terms "you" and "your" refer to the user or viewer of our platform.

2. Description of Service

Slack FAQ Extractor is a web-based platform that uses artificial intelligence to analyze Slack workspace exports and extract frequently asked questions and their corresponding answers. The Service includes:

  • Slack data processing and analysis
  • AI-powered FAQ extraction
  • Data export in multiple formats
  • Team collaboration features
  • Customer support and documentation

3. User Accounts and Registration

To access certain features of the Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You are responsible for safeguarding the password and all activities that occur under your account.

4. Data Processing and Privacy

When you upload Slack export data to our Service:

  • Your data is processed securely using industry-standard encryption
  • We only access your data to provide the FAQ extraction service
  • Processed data is automatically deleted after 30 days unless you choose to save it
  • We do not share your data with third parties except as required by law
  • You retain all ownership rights to your original data

For detailed information about how we collect, use, and protect your data, please review our Privacy Policy.

5. Acceptable Use

You agree not to use the Service to:

  • Upload data that you do not own or have permission to process
  • Process data containing personal information without proper consent
  • Attempt to reverse engineer or compromise our systems
  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction or ours
  • Transmit any malicious code, viruses, or harmful data
  • Interfere with or disrupt the Service or servers

6. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Endpoint Data Inc and its licensors. The Service is protected by copyright, trademark, and other laws.

You retain ownership of any data you upload to the Service. By using our Service, you grant us a limited license to process your data solely for the purpose of providing the FAQ extraction service.

7. Payment and Billing

Some features of the Service may require payment. If you choose to use paid features:

  • You agree to pay all fees associated with your selected plan
  • Payments are processed securely through third-party payment processors
  • Subscriptions automatically renew unless cancelled
  • Refunds may be available subject to our refund policy
  • We reserve the right to change pricing with 30 days notice

8. Service Availability and Modifications

We strive to maintain high service availability, but we do not guarantee that the Service will be available 100% of the time. We reserve the right to:

  • Modify or discontinue the Service with reasonable notice
  • Perform maintenance that may temporarily affect availability
  • Update features and functionality to improve the Service
  • Implement security measures that may affect performance

9. Limitation of Liability

To the maximum extent permitted by law, Endpoint Data Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or other intangible losses, resulting from your use of the Service.

Our total liability to you for any damages shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will be suspended or terminated
  • Any data you have stored with us will be deleted within 30 days
  • You remain responsible for any outstanding fees
  • Provisions that should survive termination will remain in effect

11. Governing Law

These Terms shall be interpreted and governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of Delaware.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Endpoint Data Inc

Email: info@tryendpoint.com